At Rajanspro, we strive to provide our customers with high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we offer a return or exchange policy. Please read the following policy carefully to understand our return and exchange process.
Policy: We accept returns only if the product is defective or damaged. We do not accept returns for change of mind or if the customer has ordered the wrong product.
To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase, such as the order number or invoice.
Returns must be made at the time of delivery. Our delivery personnel will inspect the product and verify the defect or damage. If the defect or damage is confirmed, we will exchange the product with the same product itself. If the product is out of stock, we will provide a full refund to the original payment method.
Exchange Policy: We accept exchanges only if the product is defective or damaged. We do not accept exchanges for change of mind or if the customer has ordered the wrong product.
To be eligible for an exchange, the product must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase, such as the order number or invoice.
Exchanges can be made at the time of delivery. Our delivery personnel will inspect the product and verify the defect or damage. If the defect or damage is confirmed, we will exchange the product with the same product itself. If the product is out of stock, we will provide a full refund to the original payment method.
Complaints: If you have any complaints or concerns about your product, please contact our customer service team atrajansproofficial@gmail.comwithin 24 hours of receiving the product. We will investigate your complaint and provide a resolution as soon as possible.
Note: We reserve the right to reject returns or exchanges if the product is not returned in its original condition or if the product has been misused, altered, or damaged.
Contact Information: If you have any questions or concerns about our return policy, please contact us at rajansproofficial@gmail.com
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